You need to speak with a qualified healthcare professional, but distance, waiting times, or discomfort keep getting in the way.
Talk to a healthcare professional without the long journey.
Book a consultation, speak by chat, call, or video, and continue straight into the medicines, tests, and follow-up your professional recommends.
Speak to a healthcare professional more easily
Choose how you want to talk, arrive with your information already organised, and leave the consultation with next steps you can act on inside Qureo.
- Consult by chat, audio, or video, whichever suits you
- Share your symptom summary before the conversation starts
- Move from advice to medicines, tests, and follow-up
See doctor consultation in action
Choose consultation type
Provider consultation
Care plan
Built around what you actually need to do
- 01
Book discreet appointments
- 02
Consult by chat, audio, or video
- 03
Share symptoms and relevant records
- 04
Receive clinical guidance
- 05
Obtain electronic prescriptions
- 06
Receive laboratory referrals
- 07
Access follow-up consultations
- 08
Continue care with the same provider where possible
- 09
In-person referral pathways
- 10
Provider matching
- 11
Digital clinical notes
- 12
Sensitive health concerns handled with discretion
From start to finish
- 01
Choose a professional and time
Browse available consultations and pick the format and slot that works for you.
- 02
Share your details
Add your reason for the visit and any symptom summary so nothing gets missed.
- 03
Consult and continue
Speak with your professional, then follow the recommended next steps from your Qureo home.
What AI does here, and what it does not do
AI supports the experience. Healthcare professionals make clinical decisions.
AI supports
- Organises your symptoms, history, medications, and results into a structured summary for the provider.
- Supports consultation documentation, patient-friendly summaries, and suggested follow-up questions.
- Helps with care-plan preparation, referral coordination, and follow-up scheduling.
AI does not
- Diagnose, prescribe, or make clinical decisions.
- Replace the judgement of your healthcare professional.
Every consultation is conducted by a qualified, verified healthcare professional who makes the clinical decisions.
Before and after this service
Pharmacy
Move from a prescription to accessing medicines through participating pharmacy services.
Available the way you need it
- Mobile app
- Web
- SMS
- USSD
- Community health agents
You can start a consultation through any Qureo channel. Examinations and in-person care are provided through participating healthcare providers.
Good to know
A conversation with a professional, without the journey.
Book a consultation and continue your care in the same place.