Qureo

Your health is personal. Getting care should feel safe.

Ask a question. Understand your options. Access qualified care, without judgment.

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Person holding a phone, ready to check their health on Qureo
Qureo app on a phone screen

Judgment-free by design

Ask sensitive or everyday health questions without shame.

Clear care boundaries

Know when you are receiving AI guidance and when professional care is needed.

Your information, your choices

Control what you share and when you involve a healthcare provider.

Responsible technology

Intelligent support with appropriate professional oversight.

Explore Trust, Safety and Privacy
The problem

Most people face real barriers before they can access care.

Cost, distance, waiting times, and fear of judgment stop people from getting the care they need. Qureo is built to remove those barriers.

Unclear healthcare costs
Travelling far for care
Long waiting times
Fear of being judged
Scattered health records
Payment uncertainty
No follow-up support
No clear next step

Qureo exists to make the path to care clearer, calmer, and more connected.

Where it begins

Some health questions are difficult to say out loud.

You do not need the right medical words. Describe what you have noticed and Qureo helps you understand what it may mean and what to do next.

Person relaxing at home with a warm drink while checking health information on their phone

Is this symptom normal?

Should I get tested?

Can I speak with someone?

What should I do next?

Could this be stress?

How can I access treatment?

What changes with Qureo

Qureo replaces confusion with a clear path to care.

Instead of searching alone, you get guided support, from understanding symptoms to booking the right provider, getting your medication, and keeping track of your health over time.

Without Qureo

  • Uncertainty
  • Disconnected services
  • Repeating information
  • Payment confusion
  • No follow-up

With Qureo

  • Clear guidance
  • Connected care
  • One health journey
  • Flexible payment
  • Continued support
A group of young friends smiling together outside a city clothing store
One guided experience

From what is worrying you to what happens next.

01

Start with your question

Describe symptoms, concerns, or goals in your own words.

02

Understand what to do next

Guided questions help clarify your options and any urgent signs.

03

Connect with trusted care

Reach a qualified healthcare professional where available.

04

Access tests, medicine, or treatment

Arrange eligible tests, prescriptions, and treatment through participating services.

05

Manage costs and continue your care

Manage costs, keep records organized, and continue with follow-up support.

See How Qureo Works

Availability may differ by country, service area, access channel, and participating provider.

The product

One connected experience, not eight separate apps.

What you share in one step carries into the next, so guidance, consultations, tests, medicine, payment, and follow-up stay part of the same journey.

  • Ask a question and receive clear guidance
  • Consult a provider with your context prepared
  • Book a test, access medicine, and pay in one place
  • Keep records and follow-up in the same journey
A healthcare professional using Qureo during a remote consultation
Qureo in use during a remote consultation.
The Qureo platform

One platform, connected around your care.

From understanding a symptom to continuing care, every service is connected so your health journey stays in one place.

Understand

01

Symptom Checker

Describe what you are experiencing in your own words and receive clear, guided information about possible next steps, including when to seek professional care.

Learn more
02

Health Education

Explore clear, trusted information about everyday health topics, symptoms, prevention, and when to reach out for help.

Learn more

Access care

03

Doctor Consultation

Speak with a qualified healthcare professional by chat, audio, or video.

Learn more
04

Pharmacy

Find and access the medicines and products you need, with options for delivery or convenient pickup.

Learn more
05

Lab Services

Book diagnostic tests and screenings at a trusted lab or through supported home collection services.

Learn more
06

Emergency Services

Get urgent guidance and be directed to the right level of care when a situation may be serious.

Learn more

Manage and continue care

07

Health Wallet

Set aside funds, understand costs, and pay for care in one place, with flexible options that keep you in control.

Learn more
08

Health Records

Keep consultations, prescriptions, and results organized and accessible, with control over what you share.

Learn more
09

Remote Monitoring

Stay connected to your care between visits with check-ins, reminders, and progress tracking.

Learn more
10

Health Campaigns

Join or run health campaigns that connect people to education, screening, treatment, and follow-up.

Learn more
Explore All Services
Qureo Wallet

Know the cost. Pay your way. Continue your care.

Qureo Wallet is built into the care journey so cost is never the reason care stops.

  • Understand care costs before you commit
  • Pay for consultations, tests, and medicine
  • Save gradually toward planned care
  • Receive support from family or sponsors
  • Use employer or campaign benefits where available
  • Continue care without unnecessary interruption
Explore Qureo Wallet
Qureo Wallet screen
Access

Access Qureo on any phone, any connection.

The same care experience whether you’re on a smartphone, a basic phone, or getting support through a community health agent.

App

The full Qureo experience on Android and iOS.

Web

The same guidance from any browser.

WhatsApp

Start a concern in a chat you already use.

SMS

Text-based access without data or apps.

USSD

Short codes that work on basic phones.

Community health agents

Assisted access when support is needed.

Channel availability and service fulfilment may vary by country and participating provider.

A person collecting medicine at a local pharmacy
Who Qureo serves

Better care requires a connected experience.

Qureo for Patients

Patients

I need to know what to do next.

Ask questions, understand your options, access appropriate services, and manage what happens next.

Explore Qureo for Patients
Qureo for Providers

Providers

I need better context before a consultation.

Receive better-organized patient context, deliver supported consultations, and coordinate follow-up.

Explore Qureo for Providers
Qureo for Partners

Partners

I need care pathways that reach people.

Create guided healthcare pathways for communities, employees, health programs, and service networks.

Explore Qureo for Partners
Trust and responsible AI

AI supports the experience. Healthcare professionals make clinical decisions.

01

A judgment-free experience

Sensitive and everyday concerns are treated with the same respect.

02

Qualified professional care

Healthcare professionals retain responsibility for clinical assessments and decisions.

03

Information within your control

Choose what you share, when, and with which participating professionals.

04

Clear AI limitations

Qureo identifies when AI is being used and when professional care may be necessary.

05

Clear escalation for urgent needs

Potentially serious concerns trigger urgent guidance and local emergency information.

06

Responsible technology

Intelligence supports the experience without overstating what it can do.

Qureo AI does not diagnose medical conditions, prescribe medicines, or replace qualified healthcare professionals. AI responses may be incomplete or incorrect.

Read about Qureo AI
Early experience

Learning from how people seek care.

Qureo’s development has been shaped by early digital health delivery, product testing, and engagement with real users.

Read Our Story

0

People reached through Qureo’s earlier SMS and USSD experience.

0

Users engaged through the Qureo web beta.

These figures represent early reach and product engagement, not clinical outcomes.

Health resources

Health information for questions people find difficult to ask.

How to prepare for a sensitive health consultation

Learn what information may be helpful, which questions you can ask, and what to expect.

Read Article
A health educator explaining warning signs

When does a symptom need urgent attention?

Understand why some warning signs require immediate professional care.

Read Article

What happens after a laboratory test?

Learn about reviewing results and deciding on the appropriate next step.

Read Article
Explore Health Resources

Qureo’s health resources provide general educational information. They do not replace individual medical advice, diagnosis, or treatment.

FAQs

Questions about Qureo

View All Questions

You do not need to have all the answers before asking for help.

Start with what is on your mind.

See How Qureo Works
Early access

A clearer next step, whichever phone you use.

Join the early-access list and receive an update when Qureo becomes available in your location.

Early-access registration does not require you to share medical information.

Qureo app screens showing symptom checker, possible conditions, and provider profile