How it works
Start with what is on your mind.
Qureo connects a health question to AI-supported guidance, qualified healthcare professionals, and the practical services that follow, in one continuous journey.
Overview
One connected care journey.
Instead of separate apps for symptoms, consultations, pharmacy, and records, Qureo keeps every step of a health concern connected, from the first question to ongoing follow-up.
The process
Five steps, one journey.
Ask a health question
Describe a symptom, ask a question, or share a health goal in your own words, through the mobile app, the web, WhatsApp, SMS, USSD, or with help from a community health agent.
Receive intelligent guidance
Qureo organizes the information you share and helps you consider an appropriate next step, whether that is more information, self-care, or a consultation.
Speak with a healthcare professional
When professional support is appropriate, Qureo helps you access a supported consultation with a qualified healthcare professional.
Access tests and medicines
Where prescribed, Qureo can help you arrange laboratory tests and access medicines through participating pharmacies where available.
Stay connected to your care
Care plans, results, prescriptions, and reminders stay organized so you can follow up and return to Qureo whenever something changes.
AI
What Qureo AI does, and does not do.
AI supports the experience. Healthcare professionals make clinical decisions. Qureo AI does not diagnose, prescribe, or replace qualified professionals.
Qureo AI can
- Ask relevant follow-up questions to understand a concern
- Organize information to prepare for a consultation
- Suggest an appropriate next step, such as education or a consultation
- Recognize possible warning signs and prompt urgent guidance
- Send reminders and help you track selected symptoms
Qureo AI does not
- Diagnose a medical condition
- Prescribe medicine
- Replace a qualified healthcare professional
- Guarantee a specific outcome
Provider involvement
When a provider becomes involved.
Whenever a concern may need professional judgement, possible urgency is identified, or a prescription, referral, or test result requires interpretation, Qureo routes you to a qualified healthcare professional rather than resolving the concern with AI alone.
Connected care
How labs, pharmacy, payment, records, and follow-up connect.
Once a provider is involved, the practical parts of care stay linked so nothing is lost between steps.
Laboratory services
Requests, sample collection, and result review connect to participating laboratories where available.
Pharmacy fulfilment
Valid prescriptions connect to participating pharmacies for collection or delivery where supported.
Payment
Qureo Wallet can show eligible costs, supported payments, and sponsored-care balances where available.
Health records
Consultations, prescriptions, results, and documents are organized in one place with controlled sharing.
Follow-up
Reminders and check-ins help you return for the next step, whether that is a repeat test or a review consultation.
Access
Reach Qureo the way that works for you.
The same guidance is available across every supported channel.
- Mobile app
- Web
- SMS
- USSD
- Community health agents
Channel availability and service fulfilment may vary by country and participating provider.
Trust and safety
Built with clear boundaries.
Clear consent
You understand why information is requested before choosing what to share.
Visible AI boundaries
You always know when you are interacting with AI-supported guidance.
Professional accountability
Qualified healthcare professionals remain responsible for clinical decisions.
Controlled sharing
You choose what relevant information is shared with participating providers.
Service availability, consultation formats, and participating providers vary by location. See contact for current availability in your area.
Be among the first to experience connected care.
Join early access and help shape how Qureo supports your health journey.